Refund Policy 

If you're dissatisfied with any SQL software product you purchased from www.esoft.my, you may contact us within 30 days of your purchase for a refund. We cannot issue a refund if you contact us more than 30 days after your purchase date, unless it was a fraudulent transaction.

Contact Info

To request a refund, use the information provided in the confirmation email you received after you made your purchase. Or contact our eCommerce provider.

They will get back to you within 24 hours.

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Refund Role

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Refund Role

  • Only software purchased via www.esoft.my is eligible for a refund, and only if you contact us within 30 days of your purchase. If you bought it elsewhere, your software is subject to the return policies of that vendor.

  • If we issue a refund, it should appear on your credit card statement within 3-5 business days. Upon receipt, you must uninstall any software for which you no longer posses a valid license. We reserve the right to disable any product keys and/or serial numbers issued to you for the refunded products.

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Other software issues:

If you have questions about using your esoft software, please contact the esoft Support team directly.

Thank you!